Welcome to Mahikeng Local Municipality eServices
Your one-stop, secure portal for municipal services — fast, reliable, convenient.
Self-Meter Reading
Take control of your billing with secure, guided submissions.
Manage Your Account
View statements, update details, and stay informed.
Make Payments & Arrangements
Settle outstanding balances or arrange flexible plans.
Log a Query
Submit service requests and track progress online.
Chat Live with an Agent
Get instant support from our municipal service team.
Communication Preferences
Choose WhatsApp, Email, or SMS updates.
Everything You Need in One Place
Our comprehensive platform provides all the tools you need to manage your utility meter readings efficiently.
Quick Submission
Submit your water and electricity meter readings in under 2 minutes with our streamlined process.
Reading History
Access your complete submission history and track your consumption patterns over time.
Secure & Private
Your data is encrypted and protected with industry-standard security measures.
Instant Confirmation
Receive immediate confirmation via SMS and email when your reading is submitted.
Smart Reminders
Get automated reminders when it's time to submit your monthly meter readings.
24/7 Support
Our dedicated support team is available around the clock to assist you with any queries.
Simple Three-Step Process
Submitting your meter readings has never been easier. Follow these simple steps to get started.
Sign In or Register
Create your account or sign in using your account number and personal details.
Enter Your Reading
Input your current meter reading and upload a photo for verification if needed.
Submit & Confirm
Review your submission and receive instant confirmation via SMS and email.
Security & Compliance
We safeguard your data with enterprise-grade security practices that meet municipal, national, and international standards.
Layered Security
Encrypted transmission, hardened infrastructure, and continuous monitoring protect every interaction.
Compliance Ready
Aligned with POPIA, MFMA, and ISO 27001 guidelines to support transparent governance.
Audit Visibility
Comprehensive logging ensures every submission is traceable for internal and external audits.
Ready to Submit Your Meter Reading?
Join thousands of residents who have already switched to our convenient online platform.